Customer service

Questions or Help?

Email us at hello@quinceblossom.co.uk Monday to Saturday, 9:30am–5:30pm GMT. Our real person jewellery advisor will respond to you within 1 working day.

Contact Us 

You may also contact us via phone or WhatsApp at +44 7784 779293 during normal business hours (Monday–Saturday, 9:30am–5:30pm GMT). Our real person jewellery advisor will respond to you within 1 working day.

Our UK Office

Mon-Sat: 9:30 am to 5:30 pm
Office 71 Shelton Street
Covent Garden
London WC2H 9JQ

Company number: 16165058
Registered in England and Wales

Our Hong Kong Office

Mon-Fri: 9:30am-5:30pm
Office 18, 4/F, Block G
Kaiser Estate
Hunghom, Kowloon,
Hong Kong

Return policy

We also offer a 21-day money-back guarantee (Excludes custom-made orders). Duties and custom charges for international orders are non refundable. Go to the bottom of our page and click our Refund Policies for full information. You are always welcome to reach us for further enquiries. 

Want to tell us something?

We would love to hear from you! We are constantly trying to improve our customers' experiences and would greatly appreciate any feedback you can provide. Please email all feedback to hello@quinceblossom.co.uk.